Business & Support Servers
Turn Discord into a real support channel with tickets, forms, and automations.
The Problem & The Fix
What communities like yours run into, and how AutoMod handles it automatically.
The Problem
- Support requests pile up in a flooded channel with no way to track who's handling what.
- Collecting applications or intake info means juggling spreadsheets, DMs, and lost submissions.
- Product updates and new blog posts get shared once in a busy channel, then scroll away and get missed.
How AutoMod Solves It
- Private ticket threads keep every support conversation organized, assigned, and easy to close out.
- No-code forms turn any request into a structured submission you can review in one place.
- New blog posts, changelog entries, and product updates are posted as soon as they go live. No copy-pasting links.
Built-in for this
The plugins that do the heavy lifting for this kind of community.
Ticketing
Let members open private support ticket threads from a panel of buttons or a dropdown menu.
- Members open private ticket threads with one click from a panel
- Assign staff and close tickets with a transcript saved automatically
- Run multiple ticket types, each with its own questions and access
Forms
Attach a fully customizable modal to a message. Collect submissions, review them in Discord or here, and optionally run it as an application with approve and deny actions.
- Build fully custom intake forms with no code, attached to any message
- Review submissions in Discord or right here in the dashboard
- Run one as an application with built-in approve/deny actions
Automations
Build custom workflows of triggers, conditions, and actions that react to almost anything in your server, plus two ways to connect to the outside world.
- An inbound webhook lets your storefront, payment provider, or CRM trigger a workflow directly
- Chain conditions and actions to post an announcement, apply a role, or open a case automatically
- Stored variables track running totals across every automation, guild-wide
Notifications
Post a message automatically when a Twitch or Kick channel goes live, a YouTube channel uploads a new video, or an RSS/Atom feed publishes something new.
- Auto-post new blog posts, changelog entries, or docs updates from your own RSS feed
- Also works for Twitch, Kick or YouTube if your team streams demos or updates
- Customize the message and mention a role so updates never get missed
Day-to-Day
A quick look at what AutoMod handles without anyone lifting a finger.
More Ways to Use AutoMod
AutoMod adapts to plenty of other communities too.
Ready to get started?
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